Contra Costa County — IHSS Program Success
Evidence snapshot covering wages vs. cost of living, wage bargaining history over time, Public Authority/County performance indicators, training (for completeness), context, and source links.
Wages vs. Cost of Living
- IHSS provider wage (current): $19.63/hr (reflects state minimum plus county wage supplement schedule).
- Living wage (MIT, 1 adult / 0 kids): $30.54/hr (updated Feb 10, 2025).
- Gap: −$10.91/hr (IHSS ≈ 64.3% of living wage)
County History of Fair Bartering for Wages
- 2015–2018 MOU: Board-approved MOU for IHSS providers (SEIU Local 2015).
- Oct 2019 Side Letter: Adopted alignment for California minimum wage effective Jan 1, 2020 (foundation for supplement model).
- 2018–2022 MOU: Successor MOU confirmed in 2020 document record.
- Nov 2022: Board reached a tentative agreement putting providers on a path to a $20 floor by Jan 1, 2026.
- 2022–2026 MOU (wage supplement schedule): $1.43/hr (on ratification) → +$1.00 (9/1/2023) → +$0.40 (9/1/2024) → +$0.30 (5/1/2025) for a total supplement of $3.13/hr; with the 2025 state minimum this maps to ~$19.63/hr.
Pattern signal: Multi-year MOUs with an explicit wage supplement above state minimum, stepped up through 2025; documented use of side letters and scheduled increases.
Public Authority & County Support for Caregivers and Clients (Performance)
- Timeliness benchmark (state oversight): Target is application approval within 30 days (or 45 with medical certification), then services within ~15 days after approval.
- Access/contacts: Contra Costa IHSS Public Authority, 500 Ellinwood Way, Suite 110, Pleasant Hill, CA 94523 • (800) 333-1081 • Mon–Fri 8am–5pm.
- County IHSS program page: Local EHSD page notes provider pay and routing for enrollment/payroll questions.
- Payroll responsiveness (contract clause): MOU includes language to address payroll problems “in a timely manner.”
- Evidence gap: No county-posted KPIs (e.g., mean application-to-enrollment days, call answer time). Advisory Committee postings show multiple canceled meetings in 2023 (capacity signal), but no service-quality metrics.
Available Training (for completeness)
- PA training page: Highlights Electronic Timesheet (ESP) webinars and enrollment help; no standing skills calendar posted.
- Third-party options: Homebridge Caregiver Training Academy offers online courses (availability varies; not county-specific).
Other Relevant Context
- Wage supplement model: County uses a fixed-dollar supplement above the state minimum, which ratchets up automatically when the state minimum rises (per negotiated schedule).
- Records portal: Current/archived agendas and minutes (Board, PA, and committees) are available through county repositories for verification.
Sources & Links
- Current wage:
IHSS Advocate 2025 wage list;
IHSS Law 2025 list;
official hub: CDSS County IHSS Wage Rates. - Living wage:
MIT Living Wage — Contra Costa County (updated Feb 10, 2025). - MOUs & Board actions:
2015–2018 MOU;
2018–2022 MOU;
2022–2026 MOU;
Oct 2019 side letter;
Nov 2022 tentative agreement (press). - Public Authority:
Contra Costa IHSS Public Authority — contact & hours. - State orientation/EVV & ESP:
CDSS — How to become a provider;
CDSS EVV Help Center;
Electronic Services Portal (ESP).

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